About BPR

Founded in 1975, BPR Bank Rwanda Plc (a subsidiary of KCB Group Plc) is a commercial bank regulated by the National Bank of Rwanda operating with a Network of 84 branches, a Corporate and Advantage Center, 65 ATMs, over 2500 banking agents and merchants, spread across the width and breadth of the country to take our products and services closer to the marketplace. We pride ourselves in being an innovative, warm and customer friendly bank offering a full range of financial solutions. We are Simple, Inspiring and Friendly, and practice these values as we work towards simplifying our clients’ world to enable their progress.

As the 3rd largest bank in Rwanda, with an asset size of RWF 905 Billion, we are well positioned to offer convenient banking services to every individual and business in Rwanda at an affordable cost. We offer competitive Affluent, Retail, SME, Micro, Corporate, Custody, Mortgage products and Agent Banking (BPR Hafi) which has brought convenient banking services directly to our customers who are now able to access their banking services at any time at their convenience. The Bank provides best in class digital banking services that cater to transfers, payments, and mobile credit. Additionally, we offer international money transfer services such as Western Union, Money gram, World Remit and RIA.

Our Foundation

Under the BPR Bank Foundation we are committed to supporting development of our communities through economic empowerment. Working with employees and other stakeholders, the Foundation offers support in five thematic areas in line with the Millennium Development Goals (MDGs): Enterprise Development

  • Environment
  • Education
  • Health
  • Humanitarian Intervention

In Rwanda, the Foundation has undertaken various CSR activities from inception, such as supporting schools & hospitals, training youth entrepreneurs, providing livestock, electricity, medical insurance to communities and taking care of the environment and so much more. The Foundation’s primary project is IGIRE, a youth empowerment program, that has up-skilled over 800 youth and provided seed capital for over 40 businesses to-date. We aim to make a difference in the community where we operate in a sustainable manner.

Our Mission

To drive efficiency whilst growing market share in order to be preferred financial solutions provider in Africa with global reach

Our Vision

To be the preferred financial solutions provider in Africa with global reach.

Our Purpose

For People. For Better.

Our purpose is why we exist.

It’s about working every day for our customers, for our colleagues and for everyone in the communities we serve. We need to have the drive and ambition to make things better, improving our organization each and every day.

Our Values

Closer

In touch with our customers. Looking out for our colleagues. Proactive, enhancing their lives.

Connected

One team. Going beyond banking to lifestyle, connected to new ideas. Digitally enabled.

Courageous

Never accepting the status quo. Acting with purpose and direction. The head and the heart guides us./p>

Our Behaviours

Get to know your customers and the people you work with personally. Anticipate internal and external customers’ needs and be proactive in providing support.

Act as one team; one KCB Group. Get inspired by other industries’ innovations and look for ways to apply these to KCB Group.

Challenge the way things are done in a constructive way. Share ideas to make things better. Be passionate.

Personality

Human

We express ourselves in a natural, friendly way, conveying an approachable brand (without being colloquial or overly casual).

Unifying

We communicate in an inclusive way; a positive force that brings people together (without making generalisations or being virtuous).

Bold

As the undisputed leader, our communications are bold, clear and to the point (without being boastful or assertive).

Experience Principles

Personalised

We use data and a single customer view to customise the delivery of products and services in line with customers' individual circumstances.

Integrated

We ensure people are treated as one customer striving for continuity across physical and digital, removing silos, repetition and bureaucracy.

Distinctive

We look for ways to make experiences meaningfully different; to find opportunities to break the mould in a way that makes things better.

Our History

In 1975, in Nkamba village, Eastern Province, a group of ordinary Rwandans had an extraordinary dream: access to finance for better livelihoods. From this desire to improve living conditions through economic empowerment, the first, Bank Populaire came into being.

"Banques Populaires" became the foundation for numerous community-based savings and credit institutions in Rwanda. Their growth led to the formation of "Union des Banques Populaires du Rwanda (UBPR), an umbrella institution which transformed into a fully fledged commercial bank in 2008.

Suitably dubbed the neighbourhood bank, BPRhas grown to become the bank with the widest network in Rwanda, providing financial services to the most remote parts of the country.

In keeping with its endeavor to drive financial inclusion and provide revolutionary financial services in Eastern Africa, the KCB Group acquired BPR from Atlas Mara Mauritius Ltd. By merging KCB Bank Rwanda and BPR, customers will have access to a larger network of branches and agents across the country.

Our Awards

Best Bank in Rwanda, 2017-Banker Africa Awards

BPR was awarded the Best Bank in Rwanda 2017, in the Banker Africa Awards for the East African region. The awards are organized annually by the CPI Financial publication, which publishes the Banker Africa Magazine, widely regarded as the leader in promoting excellence in Africa’s banking services through its in-depth coverage of the continent’s financial services sector.

Where We Stand