Universal Banker (6).
Job Purpose:
The job role is responsible for developing and maintaining Business (Personal Banking) Account Relationships to increase quality and profitable Deposits and Loans Portfolio and increase cross-selling of bank’s products to grow NFI and increased products per customer.
Main Responsibilities:
Build and maintain strong relationships with both personal and business clients, understanding their financial needs and providing tailored solutions.
Drive deposit growth, loan origination, and cross-sell banking products, including personal loans, business loans, credit cards, and investment solutions.
Open, maintain, and service both personal and business accounts while ensuring compliance with banking policies and procedures.
Assess loan applications, provide credit counseling, and collaborate with underwriting teams to facilitate loan approvals for individuals and businesses.
Offer personalized financial guidance, including savings strategies, cash flow management, and investment opportunities to personal and business customers.
Ensure adherence to KYC, AML, and regulatory compliance standards in all banking transactions.
Assist customers with routine banking transactions, troubleshoot account-related issues, and provide digital banking guidance.
Analyze market trends, customer needs, and competitor offerings within the surroundings to enhance the bank’s product and service offerings.
Provide guidance to branch junior staff and collaborate with cross-functional teams to improve service delivery and business performance.
Ensure high levels of efficiency in daily banking operations, maintaining accuracy, professionalism, and customer satisfaction.
Educational qualifications and work experience:
Bachelor’s degree in Business related field.
Possession of Professional Qualifications in Banking is an added Advantages.
Minimum Three (3) years of experience
