Manager – Systems and cloud Infrastructure
Job Purpose:
The position holder will act as the team leader of a team of hardware and cloud experts in charge of infrastructure including Servers, Storage, SAN, Operating Systems, Active Directory, virtualization, and containerization. The position holder will also provide expertise in planning and operations of systems infrastructure that is composed of diverse technologies running on Servers, Storage, SAN, Operating Systems.
Main Responsibilities:
Lead a team of cloud and system engineers maintaining BPR systems infrastructure that includes Storages, IBM LinuxOne Servers, Hyper-V and VMWare Virtualization, containerization, Load balancer (F5) and systems running on diverse technologies such as RedHat OpenShift (OCP) and RedHat Fuse.
Lead the design, implementation, and management of the bank's systems and cloud infrastructure, ensuring its stability, reliability, and security.
Collaborate with cross-functional teams to understand business requirements and ensure that systems and cloud infrastructure solutions align with the bank's operational needs.
Collaborate with vendors and third-party service providers to evaluate and procure infrastructure solutions, negotiate contracts, and manage vendor relationships.
Implement and enforce security measures to protect systems and cloud infrastructure, including access controls, encryption, vulnerability management, and disaster recovery plans.
Service Quality Management by ensuring systems Infrastructure platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience. The same should be tracked using SLAs.
Accountable for building, maintaining, and supporting high-performance, fault-tolerant, scalable, and distributed Platform as a Service systems with Kubernetes and Kubernetes flavors such as Openshift and middleware platforms.
Manage the bank's virtualized environments, including virtual machines, storage, and networks, to ensure efficient resource utilization and scalability.
Implement technically strategic solutions for Server and Storage solutions to meet the Bank’s business needs for today and in the future.
Monitor system performance and proactively identify and resolve issues, ensuring high availability and optimal performance of critical banking systems and applications.
Develop and maintain systems infrastructure documentation and action plans including policies and procedures, disaster recovery plans, user guides and best practices that relate to systems platforms in the bank.
Educational qualifications and work experience:
Bachelor’s degree in Bachelor of Business Admin.
Bachelor’s degree in ICT related field or Electrical Engineering;
Professional qualification:
VMware (VCP), Any Storage certification, Microsoft MSCE, RHCSA/RHCE, Kubernetes or Openshift, AWS or Azure Architect/SysOps,
CI/CD, DevOps, Automation certifications
Minimum Five (5) years of experience
