Head of Information Security (1)
Job Purpose:
The role holder is responsible for leading the development, maintenance, and implementation of the Bank's Information Security/ Cybersecurity Framework. This involves overseeing the protection of the entire portfolio of BPR Bank’s technology systems, applications, databases, infrastructure (servers, storage, network, Voice, Data, Cloud technology etc.), and assets from malicious actors. The role serves as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer, business partner, employee, and business information in compliance with the Bank's information security policies and regulatory requirements. The role reports administratively to the Managing Director and directly to the IT Digital & Transformation Board Committee.
Main Responsibilities:
Drive growth and performance of the bank’s digital lending products through customer acquisition, driving disbursements and repayments.
Drive daily usage of the assigned product portfolio performance in partnership with other business segments, Credit and Lending Risk teams to ensure customer growth, utilization, limits management, reduction in attrition & churn and effective recovery of customers with customer value management teams.
Proactively review and monitor digital loans portfolio to identify delinquent accounts with irregularities and proactively follow up to ensure corrective action are taken in line with credit policy to manage provisions and NPLs
Assesses market competition by comparing the bank’s products to competitors' products within the financial services industry.
Interpret and analyze product performance, customer insights and market research data to evaluate ideas, suggestions and make recommendations to drive growth.
Identify, document & implement changes for process improvement, in liaison with internal stakeholders from technology, risk and compliance, credit and other departments.
Liaise and support the technical team to manage the digital lending platform performance, upgrades, and other modifications.
Ensuring that all the bank and statutory digital lending reports are produced in an accurate and timely manner, upholding adherence to internal and statutory reporting calendars. Ensure daily, weekly, and monthly reports exist for all relevant activities, trends, revenues and costs.
Product Compliance and governance – ensure that digital lending services of the bank remain compliant with required payment and lending standards, applicable policies and regulations.
Continuously Collaborate with Marketing department and other relevant stakeholders to plan and execute digital lending marketing campaigns to drive traffic and increase uptake and usage.
Identify, document & implement changes for process improvement, in liaison with internal stakeholders from technology, risk and compliance, credit and other departments.
Educational qualifications and work experience:
Bachelor’s degree in B.Sc. Information Technology / Computer Science / Telecommunications / Engineering or related field,
Possession of Professional Qualifications: CISSP: Certified Information Systems Security Professional • CISA: Certified Information Systems Auditor • CISM: Certified Information Systems Manager • CCISO: Certified Chief Information Security Officer.
Minimum Five (5) years of experience.